Manual recently purchased bluetooth speakers that started malfunctioning within the warranty period. Manual is writing an email to the manufacturer…

  1. Manual recently purchased bluetooth speakers that started malfunctioning within the warranty period. Manual is writing an email to the manufacturer requesting a replacement. He asks for replacement speakers before providing of explanation of the problem, assuming that the claim would be accepted. Manual’s email is an example of a(n) _____.
  2. a.​persuasive claim

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