Manufacturing and Customer Service department of Toyota This is part of a research paper The researc

Manufacturing and Customer Service department of Toyota This is part of a research paper The research paper is to
apply SIX SIGMA to the Manufacturing and Customer Servicedepartment of Toyota
Toyota was chosen due to the current quality problems of their cars

In the research paper, SIX SIGMA quality improvement should
be applied to the Manufacturing and Customer Service of Toyota

In the Literature Review, please address:

1– Significance of the topic: Why is it worth studying
quality initiatives and quality improvement? Why is it worth studying quality
initiatives and quality improvement in the case of Toyota’s current situation?

2– Why is it important to study quality initiatives such as
SIX SIGMA?

3– What is the relevance of the SIX SIGMA as a quality
initiative in today’s world?

4 – What are the best practices to make SIX SIGMA
successful?

5 – What are some mistakes in implementing or controlling
SIX SIGMA?