Here is the ?

Productive skills. 

Answer either a or b. 

a. Look at the stages of a writing lesson in the learning module and think how you would prepare students to write a letter of complaint. Explain how you would deliver your lesson step-by-step (in bullet point). Remember to follow the stages of a writing lesson given in the module and provide specific details and examples for each stage. 

(Min 150 words)

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