In a 750‐1,200 word paper, describe the scenario involving Mike, the lab technician, and answer the following questions:
- What were the consequences of a failure to report?
- What impact did his decision have on patient safety, on the risk for litigation, on the organization’s quality metrics, and on the workload of other hospital departments?
- As Mike’s manager, what will you do to address the issue with him and ensure other staff members do not repeat the same mistakes?
A minimum of three academic references from credible sources are required for this assignment.