What is the length of time between being put into an exam room and the doctor coming into the room?
Use your course readings and resources to complete this assignment. The assigned video, “How to use the AHRQ National Quality Measures Clearing House” will assist you, also, with this assignment.
- Go to the National Quality Measures Clearinghouse (Links to an external site.) website.
- In the top-right search box, use the search function to identify one survey for each of the four medical experiences listed below:
- Patient Experience
- Wait time for an ointment in a pediatric clinic?
- Ambulatory/Office-Based Care
- What is the length of time between being put into an exam room and the doctor coming into the room?
- Hospital Inpatient
- Wait time for radiology diagnostic test?
- Hospital Outpatient
- What is a response to patient questions post-surgery?
- Patient Experience
- Once you find the survey, identify at least one different quality measure (survey question) for each quality domain (i.e. Patient Experience > Wait time for an appointment in a pediatric clinic). Each quality indicator will have a numerator and denominator.
- Discuss how the results of the quality indicator could impact quality medical services within the associated medical settings. For each quality indicator, the discussion should be a minimum of three (3) paragraphs, with a maximum of five (5) paragraphs.
- For the assignment, remember to include the numerator, denominator and cite the survey/study referenced.
Format
Students should use the following format for their written assignment.
- Use APA format and cite sources, as necessary. If you need a refresher on APA, reference the APA Learning UnitLinks to an external site.. Do your resources meet the CRAAP test?
- Include Headings and Sub-headings, as needed.
- Include a Reference page.
- Students must use a minimum of one survey per medical setting as listed in question number two above.
No plagiarism
Textbook Title: Applying Quality Management in Healthcare: A Systems Approach
Edition: 4
Author: Patrice L. Spath and Diane L. Kelly
For your submission provide the parts as described in the module assignment, i.e. cover page, abstract, reference page.
For the body of the assignment, for each of the following sections, provided the indicated paragraphs:
A. Patient Experience (a customer satisfaction survey of a medical situation of your choice)
1. Topic you select and why, name of the study/survey, who conducted, where, why or purpose of the study/survey (5 to 10 sentences)
2. Patient population studied (i.e. veterans, children age 6 to 13), what was done, i.e, looked at sample of patient medical records, conducted web based or face to face survey, number of questions on the survey (5 to 10 sentences)
3. Study/survey results and how such a similar study/survey can be done at you correct or future place of employment and how it would help (5 to 10 sentences)
B. Ambulatory/Office-Based Care
1. Topic you select and why, name of the study/survey, who conducted, where, why or purpose of the study/survey (5 to 10 sentences)
2. Patient population studied (i.e. veterans, children age 6 to 13), what was done, i.e, looked at sample of patient medical records, conducted web based or face to face survey, number of questions on the survey (5 to 10 sentences)
3. Study/survey results and how such a similar study/survey can be done at you correct or future place of employment and how it would help (5 to 10 sentences)
C. Hospital Inpatient Services
1. Topic you select and why, name of the study/survey, who conducted, where, why or purpose of the study/survey (5 to 10 sentences)
2. Patient population studied (i.e. veterans, children age 6 to 13), what was done, i.e, looked at sample of patient medical records, conducted web based or face to face survey, number of questions on the survey (5 to 10 sentences)
3. Study/survey results and how such a similar study/survey can be done at you correct or future place of employment and how it would help (5 to 10 sentences)
D. Hospital Outpatient Services
1. Topic you select and why, name of the study/survey, who conducted, where, why or purpose of the study/survey (5 to 10 sentences)
2. Patient population studied (i.e. veterans, children age 6 to 13), what was done, i.e, looked at sample of patient medical records, conducted web based or face to face survey, number of questions on the survey (5 to 10 sentences)
3. Study/survey results and how such a similar study/survey can be done at you correct or future place of employment and how it would help (5 to 10 sentences)
Summary/ conclusion (one paragraph)
References
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