Use Kotter’s change management model to discuss what the HIM management team will mostly like face to centralization of the HIM services. Create an outline describing each step of Kotter’s change management module and how the merging of these two HIM departments will be impacted. Make sure that the outline includes a brief description of the type of behaviors that may be exhibited by employees within each step of the module and how management will communicate changes through each step of the model.
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