System Analysis And Design

KoKo’s Canine Pet Club CASE BACKGROUND

About a year ago, Christina Magana found herself facing a dilemma. As a result of a chronic

illness, KoKo, her beloved schnauzer, required medication, a special diet, and daily exercise. While the

medication and special diet were easy to accommodate into a busy life style, ensuring that KoKo received

daily exercise was another matter. Although KoKo’s daily exercise usually took the form of a walk

around the neighborhood, Ms. Magana, as a busy executive, had trouble scheduling KoKo’s daily walks.

Ms. Magana’s friend Ian, would walk KoKo on the days when Ms. Magana was extremely busy. Ms

Magana’s friends and neighbors liked the pet walking idea so much that they approached Ms. Magana

and Ian about walking their dogs as well. What began as a neighborhood walking service has now become

a fledgling, yet growing, metropolitan area business. Ms. Magana has hired you to build a simple yet

effective software program for her business. She needs the system to be able to track data about clients,

pets, walkers, and schedules for when the walkers take out the pets.

Although the service was only started six months ago, it currently provides pet walking services

for 350 pets and is registering on average 5 pets per week. Paperwork is increasing and the owner needs a

better record keeping system.

During a meeting with the owner she explains to you that a new client must register with the

service. During the registration process the new client provides basic information about his pet. Chooses a

preferred walk time and specifies a walker preference. During this time a dog walking fee is determined

and recorded on the pet registration form. The dog-walking fee varies by pet and is based on the pet’s

size, temperament and the number of pets the owner has. The pet owner can request that his pet be walked

in the early morning, late morning, early afternoon, late afternoon, or early evening hours. Available walk

times are currently kept on a clipboard by the phone. However, Ms. Magana wants the available walk

times, as well as walker, client, and pet information, kept in the system that you are building. Everything

now is done on pre-printed paper forms.

Because the business grew so fast Ms. Magana has contracted 20 walkers with alternating

schedules. She has also hired three full-time college students to help with the record keeping and

organization of the files. She is also renting a small storage unit when she keeps all the extra files that she

is not able to keep at home. Below are the recurring costs that she is currently paying. As well as the

benefits that she anticipates gaining by using the newly developed system. She would like to be able to

see how the new system will operate as it is being built because she wants to be able to make some

modifications to it at each stage..


Benefits Benefit Approximate Dollar Value Insurance Savings $200 Storage savings $8,000 Staff Reduction (1 less person) $1,000 Increased Business $2,000 Faster Processing $1100 Total Costs

Development Costs One Time Cost Approximate Dollar Value 1 Server $3,000 2 New Workstation @ 1,250 $2,500 1 Printer / Fax / Copier Machine $1,200 1 Server Software $300 2 Workstation Software @ 250 $500 Development Labor $9,000 Total Costs

Operational Costs Cost Approximate Dollar Value Hardware $950 Software $450 Operational Labor (maintenance) $1,500 Total Costs

Assume that the interest rate used to calculate PV is 4%

Assume that the increase in business will be 6% each year.

Assume that the operational cost of the system will increase by 2.5% each year



 Pick the SDLC Methodology to use. Write a short summary to justify your answer   Create a cost benefit analysis using the data provided   Make a recommendation whether to go ahead with the project or no 


 Turn in a neatly stapled assignment  

 Use the cover page at the end of this assignment as the first page in your binder turn in the assignment in the specified order. 

 Title each page accordingly. 




Student Name:

CIS 3150 –Introduction to Systems Analysis and

Design Project 1


Instructor Comments:

__________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ ________________

"Get 15% discount on your first 3 orders with us"
Use the following coupon

Order Now