Statistical Process Control Methods


Process Evaluation: (Based on Amazon with the Process Project being: Amazon should consider having its transportation logistics to lessen dependency on external delivery companies. This would help reduce shipment process errors, increase accountability, and manage delivery times. Another key solution to the problem of “picking and packing” items is improving the warehouse layout to ensure improved efficiency and limit search time) 


I will provide my paper as well to aid in the information.




Evaluate your process using 1 of the following:

·        Use the lean concept to find ways to eliminate waste and improve the process

·        SPC or Six Sigma to reduce defects or variances in the process




Evaluation of Control Chart and Process Metrics:


Complete the following in Excel:

·     Calculate the defined process metrics including variation and process capability.

·     Develop and display a control chart for the process.


·     create two charts based on the information you completed here and the previous week to create a Gnat Chart and a Critical Path chart. 


Evaluate the control chart and process metrics using Statistical Process Control (SPC) methods. Determine whether the process could benefit from the use of Six Sigma, Lean, or other tools. (Include all calculation, and charts.)




Executive Summary:


Write a 700-word executive summary that includes the following:

·        A summary of the Process Evaluation (using either Lean or SPC or Six Sigma)

·        A summary of the Evaluation of Control Chart and Process metrics based on SPC methods

·        A summary of your evaluation of whether the process would benefit from the use of Six Sigma, Lean, or other tools

·        A description of the SPC project and recommendations for improvements






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