How important is trust to a cross-functional team?

Please read carefully the OB in Action Case Study at the end of Chapter 11: Google’s “Three-Thirds” HR Team.

•   Using Table 11-1, what must be done to turn Google’s HR group into a team?
•   Explain how Google’s HR team members could have been instructed in the teamwork competencies from Table 11-3.
•   How important is trust to a cross-functional team? Describe how managers can build trust among cross-functional teams, which comprise diverse backgrounds and differing perspectives.
•   Explain which type of cohesiveness, socio-emotional or instrumental, is more important in this type of cross-functional team.
•   What strategies would you offer Google’s Laszlo Bock to help in creating, developing, and leading effective cross-functional work teams?

Your paper should be 2-3 pages in length, not including the title and reference pages. Format your paper using APA 6th edition style, using double spacing, Times New Roman, 12-point font, with one inch margins.

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